Privacy Policy
Last updated: January 13, 2026
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Account DataName, email address, and preferred languages
- Voice DataAudio processed in real-time for speaking practice (transient)
- Learning ProgressVocabulary, grammar stats, and session history
- Technical DataDevice info and usage analytics for app stability
2. How We Use Your Data
Your data is used to personalize your learning experience, track your progress, and improve our AI's accuracy. We do not sell your personal data to third parties.
Voice Data: Your voice data is used exclusively for providing real-time speaking feedback. We do not sell your voice data. We do not use your voice recordings to train public AI models. Conversations and inputs are processed to generate AI responses and may be used in an anonymized form to improve the language learning experience.
3. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All data in transit is encrypted via TLS, and data at rest is encrypted using AES-256. Your conversation transcripts are stored in isolated containers and are only accessible by you.
4. Your Rights
You have the right to access, correct, or delete your personal information at any time through the app's account settings or by contacting our support team at support@speakwithsophie.ai.
5. Data Retention & Deletion
We retain your personal data only for as long as necessary to provide our services. You may request deletion of your account and all associated data at any time by contacting us. Upon account deletion, your data will be permanently removed within 30 days.
6. Third-Party Services
We use third-party services including Supabase (authentication and database), Google Gemini (AI language processing), and analytics tools to operate the app. These services process data in accordance with their own privacy policies and are bound by data processing agreements.
7. Children's Privacy
Speak With Sophie is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@speakwithsophie.ai.